HereHotel.com in Johor Bahru

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comments 5

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  Kevin Tee

  :: 31 March 2018 16:05:00

  Very disappointing experience I had with my stay of 2 nights in a premium category room. Room design and looked good online, but after checking in only realized that such a bad service and not well ready room for customer. TV channels are not working, door lock was not ready to use, bathroom drainage is blocked. When I wanted to call reception only realized the phone is not working also. I went down to reception to complain, it took me one hour there but problem unable to settle. At the end they give me 10% room rate refund. Imagine I was at that situation do I have any choice? I had to accept it. The next day I request the water bottle to be refilled. I went down to request at the reception, 3 times, job was not done, at the end I have to refill the water myself. And can you imagine that the room have no rubbish bin, not in the toilet or in the room. I did request at the receptionist but no one send any rubbish bin to my room. I am paying do a premium category room rate but I think I got negative service. What a disappointing experience.

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  Charles Tan

  :: 19 March 2018 13:18:37

  Cozy rooms and price is reasonable. Rooms are clean and quiet. Easy and free parking. Counter staff are friendly.

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  Mel K

  :: 12 March 2018 00:08:53

  Amazing great stay at this hotel! The rooms are clean and the bed is probably one of the most comfortable with smooth smells ones I've slept in. the most i unexpected and feel woww the way room set up with amenities and toiletries exactly as grand boutique hotel. My daughter and husband feel good with inside bathroom the Swan towel hahahh totally cute. The staff is very friendly and helpful by getting hairdryer and enough of water for us. Adam who reception staff so manner and friendly by giving many details about surrounding hotel facilities and what's good. The location is great right next to the Sutera Mall and few minutes to paradigm mall. There is a walkway that connects many bistro and Night club around, it's very happening as Singapore Orchard. We loved it here and would definitely stay here again if we are ever back in JB.

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  Tean Kiar P'ng

  :: 22 December 2017 18:32:52

  A budget hotel which is strategically located with easy public parking, food and shopping. Staff are friendly and helpful. Room is a little small but clean. Good ambience for putting up a ntught or two.

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  Valery Lam

  :: 18 December 2017 09:43:52

  My 2nd time staying in this hotel. Its location is excellent because it is surrounded by a food enclave. My room is on level 1, just behind the reception as well as the hotel's bar/pub, so can be noisy at times. The room was a deluxe triple, no basic toiletries provided but towel provided. Was staying in the deluxe suite previously so it was better. Ok to stay if you are here for 1 night.