Novotel Kuala Lumpur City Centre in Kuala Lumpur

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comments 5

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  Ravi kiran Nair

  :: 07 April 2018 01:04:46

  One might expect flawless rooms and amenities but not the case at all. The bathroom had plumbing issues and the rooms were just ok. Really liked the view though of downtown Kuala Lumpur nothing beats that. The breakfast spread was fabulous, too bad I had to rush to work in the morning the two days I spent there. Also was charged a "tourist tax" by the hotel more like the fleece tax!! Not sure if this was completely made up just for me though. Would still give it a 3 just for the view and the breakfast spread...

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  Fahiruz Razali

  :: 04 April 2018 03:35:37

  Bit dated, but service was great. From front office, to the duty managers, the Executive Lounge staff - all made us feel welcomed.

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  ANIS SALWA ABD RANI

  :: 29 March 2018 14:10:30

  Try the zen spa at lvl 4. Awesome service and massage. They promote their service thru Fave Apps. Much cheaper than walk in price.

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  Jyren Koh

  :: 16 March 2018 14:46:50

  This hotel needs a makeover. The interior is tired and banal. The usual toiletries like toothbrushes are missing, had to request from the front desk. We are actually very disappointed overall as we have checked in to the hotel after leaving Ibis in Bangkok. Ibis and Novotel are from the same hotel group. Ibis is generally a 3 star hotel whereas Novotel is 4 Star. At Ibis, everything from the breakfast to the service is amazing. It is almost opposite at Novotel. We came with a Accor Hotels Silver member and was not offered a welcome drink, we had to enquire once we were up in our rooms. The standard of hotels have risen dramatically over the last decade. Novotel is almost not worth it!

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  Michelle Magness

  :: 15 January 2018 01:35:28

  Great location but the hotel is very tired. It needs to be renovated and at times looks almost dirty. Despite having great shower pressure, even in a premier room there's shower over baths with curtains which just isn't great. Some money really needs to be spent bringing it back up to a good standard. Paint work is damaged, enamel coming off the bath and even the furniture looks like it's seen better days. We probably wouldn't stay again.